FAQs

1. How can I purchase a dUCk scarf?

You can visit our flagship dUCk Store or our stockists. Or, alternatively, you can purchase it online on fashionvalet.com.


2. Where is your store located?

Click HERE to find out which of our stores you can visit to get dUCk-ed!

Click HERE to find out which stockists carry dUCk Cosmetics items.


3. The item that I want is not available. How do I know when it will be restocked?

Follow us @theduckgroup on Instagram to keep yourself updated with restocks and new releases! You may want to subscribe to dUCk’s Newsletters to keep yourself in the loop, too!


4. Can I exchange products I’ve purchased at the dUCk stores?

Due to hygiene reasons, we do not accept exchanges, returns or refunds of any kind on any items offered in our stores. All sales are final.